Fully managed means that our team is available in the office to talk to about any problems you are having with your cleaning and can solve them on your behalf. If your regular cleaner is ever unavailable then we will be in contact with you to resolve this and ensure we get the job done.

We no longer offer domestic cleaning services because these jobs don't serve our purpose as well as commercial jobs are able to.

Yes, we aim to provide the same cleaner or team of cleaners for every job. Holidays and illness will mean there are exceptions — but having the same people works best for you , and us.

Our fully managed service means that our Operations team are on hand to help cover any team illness or holidays, so you don’t have to worry about it.

Yes we are – we have full employers liability insurance and public liability insurance. If you’d like to see copies we can email them to you.

It is up to you — we can provide cleaning materials at an additional cost or use what you provide.

Get in touch with operations@radiantcleaners.co.uk, and we’ll work with you to find a solution that works.

Yes, we are able to provide carpet cleaning. Get in touch if you want to add this service to your contract.

Real Living Wage is an independently calculated hourly rate of pay based on the actual cost of living in the UK, voluntarily paid by employers to ensure employees can afford a decent standard of living. You can find out more here: www.livingwage.org.uk

In addition to the real Living Wage we also pay our employees holiday pay and sick pay. Unfortunately this is not always the case in the cleaning industry.

At the beginning of each month we will send you an invoice for the month that has just finished. We prefer payment by bank transfer (our bank details are included on every invoice).

With advance notice we're happy to explore deep cleaning requirements for our regular customers. We always prioritise our existing regular customer commitments for daily or weekly cleaning but can usually find some extra time in the team schedule to help with extra requests!

Because of our mission to provide supportive employment, we prioritise work that allows us to provide consistent and regular shift patterns for our team. We will review requests for one-off deep cleaning work on a case-by-case basis depending on your schedule flexibility, location, and the availability of our team at the time.